Caseflow & Workflow Management 3 (CCM... (2026-10-21-CWM3-NP)


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Course Participants should select the Attendee registration option
For those attending as Faculty Candidates, see below for additional information
 

Caseflow & Workflow Management 3 (CCM) - October 2026

Price: $495.00
Fee is Waived for Faculty Candidates
Dates: October 21-23, 2026, 2.5 days
Location: National Program (this is an in-person course to be held in Las Vegas, NV)
Certification Eligibility:  This course meets a requirement for the Certified Court Manager (CCM) credential.

Scholarships: Click here for more information about applying for a scholarship
Scholarship Applicants:
  • Please do not pay at this time. Under "Select Payment Option," select "Pay By Check."
  • You will view a "Balance Due" onscreen at checkout and receive an additional confirmation/invoice via email after you register for your course.
  • Upon approval of your scholarship application and your successful completion of the course, the scholarship award will satisfy your balance due.

IMPORTANT COURSE INFORMATION:

  • Class will be in session on October 21-23, 2026, from 8:30 am - 5:00 pm for Day 1 and 2 with a 15-minute break in the morning and afternoon and 8:30 am - 12:00 pm for Day 3 with a 15-minute break in the morning.
Faculty Certification Opportunity: Those from a Consortium state or Licensee Partner organization interested in becoming faculty for this course should contact their judicial educator to inquire about the need for additional faculty before registering for the course. Once approved by your judicial educator/administrator, please register for the course and select the "Faculty Candidate National Program" registration option at checkout.

Faculty candidates must complete the Adult Learning Theory virtual session which includes information on adult learning theory, ICM faculty policies and presentation skills.

ICM Partner Faculty teaching ICM courses virtually are also required to take a Faculty Strategies for Virtual Engagement virtual session to build their virtual teaching skills.

Both webinars will be held several times in 2026.

Hotel Information:

Lodging and Travel Information: Participants are responsible for making their own lodging and travel arrangements.  Please do not make travel arrangements until the course has been confirmed (6-8 weeks in advance of the session at the latest).

Lodging and Course/Training Facility
Nevada Administrative Office of the Courts
Las Vegas Offices and Training Facility
823 S. Las Vegas Blvd.
Las Vegas, NV  89101

Lodging
For a list of hotels close to the training site, click here. The course site is located 4.6 miles from the Las Vegas Strip and is easily accessible by taxi or Uber. Free parking is available at the course site for those participants with cars.

Transportation
Harry Reid International Airport (LAS), 5757 Wayne Newton Blvd., Las Vegas, NV 89119. The Training site is approximately 20 min. (12.7 mi.) from the airport and is easily accessible by taxi or Uber. Transportation Options can be found on this page.

Course Description:

This course examines known and proven elements of caseflow management (case processing protocols and actions) and workflow management (management of the people, procedures, and resources supporting caseflow management activities). Participants will analyze the effectiveness of their court's current caseflow management system and practices and learn how to apply best practices of caseflow and workflow management to their court. The course helps court professionals understand what is affecting caseflow positively or negatively in their court, and provides practical tools to improve their court's caseflow and workflow.

 

As a result of participating in this course, participants will be able to:

  • Assess the effectiveness of your court's caseflow management system.
  • Identify steps to refuce the size and age of their court's pending case inventory and streamline caseflow processes.
  • Identify variations in caseload type and complexity and assess implications for caseflow and workflow processes.
  • Discuss challenges that influence the ability to change caseflow management processes.
  • Develop a system that ensures timely disposition of all cases in collaboration with stakeholders.


    Payment and ICM Cancellation Policies:

    Payment: Full payment is required before the start of a course. All payments must be made in U.S. dollars (NCSC federal Tax ID #52-0914250.

    Course Certificates: Course completion certificates will be given only to those participants who attend  the entire course and who have made full tuition payment.

    Cancellation Policy: Participants who wish to cancel their registration must do so no later than five business days prior to the start date of the course. Those who cancel fewer than five days prior to the start date will be charged a $100.00 cancellation fee. No refunds are given after the start of the course.

    Certification Policy: Participants have 7 years to complete each level of ICM certification. From the time you take your first Certified Court Manager (CCM) course, all six courses must be completed within seven years. The same is true for the seven Certified Court Executive (CCE) courses. Once all 13 CCM and CCE courses have been completed, the CCE credential will be awarded.