ICM → CCM (Self Study)

Fundamental Issues of Caseflow Management (FICM230SS)


Description
This course is equivalent to the Caseflow & Workflow Management course.

Note: Faculty Candidates must take a face-to-face or virtual (Zoom) course as part of the faculty certification process.

In this course, participants will assess the effectiveness of their court’s caseflow management system and learn how to develop a system that ensures timely and just disposition of all cases in collaboration with stakeholders. Participants will also learn the fundamentals of caseflow management, strategies to create or enhance their court’s caseflow management program, and how to adopt an effective differentiated case management plan.

Unnecessary delay diminishes justice and increases the cost of litigation however, delay is not inevitable. Participants will be able to reduce the size and age of their pending case inventory and streamline caseflow processes by adopting the fundamentals taught in this course.

Participants will have access to the course materials for three months from the date of payment. In order to receive certification credit for the Certified Court Manager Program (CCM), participants will be required to do the following:

1. Complete all assignments and quizzes with a minimum of 70% accuracy with a minimum of 2 weeks left in your 90-day window to ensure faculty have time to grade your assignments.

2. Complete and submit all course assignments. Instructors will grade your work within a week of receiving it and may return assignments to you for editing/corrections.

  • Be sure to check your course frequently. To view your course progress and which units you have completed, see the course content listing on this page.

3. After you have received grades for all your quizzes and exercises, complete and submit the Course Evaluation survey.

4. After submitting the evaluation survey, you will be awarded your certificate of completion that you may download or print.

Please review the technical requirements for this course in the content listing below.
Content
  • Before You Begin
  • Before You Register for This Course... sample
  • Registration Information sample
  • Navigating This Course
  • Introduction/Overview
  • Overview Information
  • Meet Your Faculty
  • Overview Note
  • Overview: Video Presentation
  • Lesson Unit 1 - What is Caseflow?
  • Lesson Unit 1: Powerpoint Slides
  • Lesson Unit 1: Video Presentation
  • Resources: The Heart of Court Management in the New Millennium ; Steelman, David
  • Exercise: Court Culture Assessment Instrument
  • Lesson Unit 1 Quiz
  • Lesson Unit 2 - Fundamentals 1 - 4
  • Lesson Unit 2: PowerPoint Slides
  • Lesson Unit 2: Video Presentation
  • Exercise: Caseflow Management Self-Assessment
  • Lesson Unit 2 Quiz
  • Lesson Unit 3 - Fundamentals 5 - 7
  • Lesson Unit 3: PowerPoint Slides
  • Lesson Unit 3: Video Presentation
  • Exercise: Flowchart - Your Current Calendar
  • Exercise: Caseflow Management Self-Assessment (Fundamentals 5-7)
  • Exercise: Review Sample Plea Cutoff Form
  • Lesson Unit 3 Quiz
  • Lesson Unit 4 - Using Technology/Addressing Backlog
  • Lesson Unit 4: PowerPoint Slides
  • Lesson Unit 4: Video Presentation
  • Resource: How To Conduct a Caseflow Management Review
  • Lesson Unit 4 Quiz
  • Lesson Unit 5 - Core Competencies
  • Lesson Unit 5: PowerPoint Slides
  • Lesson Unit 5: Video Presentation
  • Resource: Purposes of Courts narrated by Ernie Friesen
  • Lesson Unit 5 Quiz
  • Lesson Unit 6 - Core Competencies
  • Lesson Unit 6: PowerPoint Slides
  • Lesson Unit 6: Video Presentation
  • Resource: NACM - Core Competencies for Caseflow Management
  • Lesson Unit 6 Quiz
  • Lesson Unit 7 - Assignment Systems
  • Lesson Unit 7: PowerPoint Slides
  • Lesson Unit 7: Video Presentation
  • Lesson Unit 7 Quiz
  • Lesson Unit 8 - Differentiated Case Management
  • Lesson Unit 8: PowerPoint Slides
  • Lesson Unit 8: Video Presentation
  • Reading Assignment: Tarrant County DCM Plan
  • Reading: Checklist for Designing a Civil DCM System
  • Reading: Checklist for Designing a Criminal DCM System
  • Exercise: Differentiated Case Management
  • Lesson Unit 8 Quiz
  • Lesson Unit 9 - CourTools
  • Lesson Unit 9: PowerPoint Slides
  • Lesson Unit 9: Video Presentation
  • Reading Assignment: CourTools #2, 3, 4, 5
  • Lesson Unit 9 Quiz
  • Lesson Unit 10 - Post Disposition
  • Lesson Unit 10: PowerPoint Slides
  • Lesson Unit 10: Video Presentation
  • Lesson Unit 10 Quiz
  • Lesson Unit 11 - Change
  • Lesson Unit 11: PowerPoint Slides
  • Lesson Unit 11: Video Presentation
  • Exercise: Differentiated Case Management Task Force
  • Lesson Unit 11 Quiz
  • Course Summary (Lesson Units 1-11)
  • Course Summary: PowerPoint Slides
  • Course Summary: Video Presentation
  • Reading Exercise: Caseflow Management Bibliography & Internet Resources
  • Course Summary Quiz
  • Course Evaluation
  • Fundamentals of Caseflow Management Course Evaluation
Completion rules
  • You must complete the units "Exercise: Court Culture Assessment Instrument, Lesson Unit 1 Quiz, Lesson Unit 2 Quiz, Exercise: Flowchart - Your Current Calendar, Lesson Unit 3 Quiz, Lesson Unit 4 Quiz, Lesson Unit 5 Quiz, Lesson Unit 6 Quiz, Lesson Unit 7 Quiz, Exercise: Differentiated Case Management, Lesson Unit 8 Quiz, Lesson Unit 9 Quiz, Lesson Unit 10 Quiz, Exercise: Differentiated Case Management Task Force, Lesson Unit 11 Quiz, Course Summary Quiz, Fundamentals of Caseflow Management Course Evaluation"
  • Leads to a certificate with a duration: Forever