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Caseflow & Workflow Management | October 21-23, 2026

In-Person Course in Las Vegas, Nevada!

This course examines known and proven elements of caseflow management (case processing protocols and actions) and workflow management (management of the people, procedures, and resources supporting caseflow management activities). Participants will analyze the effectiveness of their court's current caseflow management system and practices and learn how to apply best practices of caseflow and workflow management to their court. The course helps court professionals understand what is affecting caseflow positively or negatively in their court, and provides practical tools to improve their court's caseflow and workflow.

Caseflow & Workflow Management | October 21-23, 2026

In-Person Course in Las Vegas, Nevada!

This course examines known and proven elements of caseflow management (case processing protocols and actions) and workflow management (management of the people, procedures, and resources supporting caseflow management activities). Participants will analyze the effectiveness of their court's current caseflow management system and practices and learn how to apply best practices of caseflow and workflow management to their court. The course helps court professionals understand what is affecting caseflow positively or negatively in their court, and provides practical tools to improve their court's caseflow and workflow.

Attention previous CCM self-study students

Welcome! In case you’re wondering, our previous learning management system (LMS) has been retired. As a result, all CCM self-study courses are now administered through this platform.

Please note that if you completed a CCM self-study course in our previous LMS, that course history is not reflected in this LMS. However, rest assured that ICM keeps a record of all the courses you take towards your CCM and CCE certification, regardless of whether they are taken virtually, in-person, or through self-study.


For all ICM Course Participants

Please visit the "View My Complete Course History" section of the FAQ page for instructions on how to view a list of the CCM courses you have completed.

Note: If you need to cancel your registration for an ICM course, please email icmregistrations@ncsc.org.